This Privacy Policy explains what personal data is collected by us and how we collect, use, disclose, and safeguard your information when you use our trading application.
This policy serves as a notice under the Digital Personal Data Protection Act, 2023 (DPDP Act) informing that the personal data as illustrated subsequently, has been collected and used by us for the purposes highlighted herein, with complete compliance to the provisions of the DPDP Act.
Important: The process of signing up and further usage of this app is constructed as free, specific, informed, unconditional and unambiguous consent for sharing the personal data. Please read this policy carefully.
1. Information We Collect
When you use our App, we may collect the following types of information:
a. Personal Information
- Name, email address, phone number, date of birth
- Government-issued identification (for KYC verification)
- Bank account or payment details
b. Trading & Financial Information
- Trading history, investment preferences, and portfolio details
- Transaction details, order history, and payment records
c. Technical Information
- Device information (model, operating system, IP address)
- App usage data, log files, and cookies
d. Additional Data
Any other such data pertinent to our trading app, required for the purposes highlighted under Section 2 of this policy.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our trading services
- Verify your identity (KYC compliance)
- Process deposits, withdrawals, and transactions
- Send important alerts, confirmations, and updates
- Personalize your experience in the App
- Detect and prevent fraud, unauthorized access, or illegal activities
- Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Regulatory authorities and government bodies (as required by law)
- Payment processors, banks, and financial institutions
- Service providers (cloud hosting, analytics, customer support)
- Business partners (for offering value-added services, with your consent)
- In case of merger, acquisition, or business transfer
4. Data Security
We implement strict security measures and all reasonable security safeguards to protect your data, including:
- Encryption of sensitive financial data
- Secure servers and firewalls
- Restricted access to authorized personnel only
Security Disclaimer: However, no electronic storage or transmission is 100% secure. We cannot guarantee absolute security. However, in event of any breach of personal data, the same shall be redressed by mechanisms under the DPDP Act.
5. Data Retention
We retain your information as long as necessary for providing services, complying with legal obligations, and resolving disputes. Once no longer required, data will be securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction and cause of action, you may have the right to:
Access and request a copy of your data
Correct or update inaccurate information
Request deletion of your data (subject to legal requirements)
Restrict or object to data processing
Withdraw consent where applicable (subject to legal requirements and technical plausibility)
To exercise these rights, contact us at [support email].
7. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Improve App functionality
- Analyze usage patterns
- Deliver personalized content and ads
You can manage cookies through your device settings.
8. Third-Party Links & Services
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to read their policy.
9. Children's Privacy
Our App is not intended for children under 18. We do not knowingly collect personal data from minors. If we discover such data, the same is promptly flagged and erased from our servers in strict compliance with the applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All such updates will be posted in the App with a revised "Last Updated" date. Continued use of the App after such updates in the privacy policy have been made constitutes acceptance free, specific, informed, unconditional and unambiguous consent for continuance of sharing the personal data through our app.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
For the redressal of any grievances arising out of the data policy, or for the implementation of any rights mentioned herein, please contact us at [support email]